Suncorp Merchant Facility Closure — December 2026

Suncorp EFTPOS Customer?
Check your rate before you switch.

Suncorp Bank Merchant Facilities are closing from 11 December 2026. Before choosing your replacement payment provider, see what merchant rate your business may qualify for. Surpass assists with your merchant application, EFTPOS terminal, installation, POS integration and ongoing support.

Takes around 10 seconds.

Merchant rate from

0.95%*

Subject to application & approval

EFTPOS terminal

FREE*

Eligible merchants

Monthly terminal rental

$0*

No monthly rental fee

One flat rate. All major cards.

The 0.95% rate covers Visa, Mastercard, eftpos, American Express and more — no per-card rate juggling, no surcharge confusion.

VISA
mastercard
eftposAMEXDINERSDISCOVER Apple PayG PayJCBUnionPay

EFTPOS Rate Assessment

See what EFTPOS rate your business could qualify for

Tell us approximately how much your business processes through card payments and we'll assess what merchant pricing may be available.

$

Card turnover only. Include Visa, Mastercard, eftpos, Amex and other card payments. Do not include cash, bank transfers or other non-card sales.

Takes around 10 seconds. No details required to see your assessment.

The Surpass Offer

Rate from

0.95%*

EFTPOS terminal

FREE*

Monthly terminal rental

$0*

Application assistance
Terminal supply & installation
POS integration where supported
Ongoing Surpass support
High Card Turnover?

You may qualify for custom pricing.

Rather than simply accepting the standard advertised rate, let Surpass assess your processing profile and submit an application for customised merchant pricing.

Savings Examples

A small rate difference can add up.

Illustrative comparison of 1.30% versus tiered rates. Higher card turnover can qualify for lower rates. Your actual rate depends on your application and approval.

Monthly Card TurnoverAt 1.30%At your ratePotential Annual Difference
$50,000$650$475 (0.95%)$2,100
$100,000$1,300$900 (0.90%)$4,800
$250,000$3,250$2,125 (0.85%)$13,500
$500,000$6,500$4,000 (0.80%)$30,000
$1,000,000$13,000$6,000 (0.60%)$84,000

Examples only. Not all merchants currently pay 1.30%. Tiered rates shown are illustrative — actual rates depend on your approved rate, card mix and business profile.

High-Volume Merchants

Processing serious card volume?
Don't settle for a standard rate.

If your business processes substantial card volume, Surpass can assess your payment profile and submit a special merchant pricing application.

Supermarkets

Multi-Site Retail

Restaurant Groups

Franchises

Hospitality Groups

Medical Groups

High-Volume Retailers

Corporate Businesses

Free EFTPOS Terminal

Free EFTPOS terminal.
$0 monthly terminal rental.

Eligible merchants can receive an EFTPOS terminal without a monthly terminal rental fee. And Surpass doesn't simply send you a terminal — we handle the lot.

Application
Installation
Configuration
Testing
POS Integration
Ongoing Support

One company.

One point of contact.

Australian business owner using an EFTPOS terminal at the counter

The Process

Switching EFTPOS doesn't have to be complicated.

1

Check Your Rate

Enter your approximate card turnover.

2

Free Rate Review

Surpass assesses your business.

3

Application

We assist with your merchant application.

4

Approval

Merchant pricing is confirmed.

5

Terminal

We organise your EFTPOS terminal.

6

Installation

Surpass installs and configures your solution.

7

POS Integration

Where supported, EFTPOS is integrated with your POS.

8

Ongoing Support

Surpass remains available for technical support.

Suncorp Merchant Facility Deadline

10 December 2026

Existing Suncorp merchant facilities can continue processing transactions until 10:00pm AEST on 10 December 2026. Merchant Facilities are no longer available from 11 December 2026.

93 days remaining

Don't leave your replacement payment solution until the last minute.

Check My Rate

FAQ

Frequently Asked Questions

Surpass Business Solutions is not affiliated with Suncorp Bank or ANZ. References to Suncorp Bank are provided solely in relation to publicly announced changes to Suncorp Bank Merchant Facilities. Merchant rates, terminal availability and payment solutions offered through Surpass are subject to application, approval, eligibility and provider terms and conditions. "Rates from 0.95%" means eligible merchants may qualify for 0.95% — final pricing is subject to approval. Free EFTPOS terminal and $0 monthly terminal rental offers are subject to eligibility and provider terms.