Import & Export Solutions

Manage Global Supply Chains
With Confidence.

Import and export operations are complex by nature. Containers, suppliers, landed costs, and documentation — Surpass gives you the systems to manage it all without losing visibility or control.

Challenges We Solve

The complexity of managing international supply chains.

Container & Shipment Tracking

Knowing what's on the water, what's cleared customs, and what's due for delivery — without a centralised system, your team spends hours chasing updates across multiple freight forwarders.

Supplier Management

Multiple overseas suppliers with different lead times, minimums, and quality standards demand organised, consistent communication and performance tracking across every relationship.

Landed Cost Calculations

Accurately calculating the true cost of imported goods — freight, duties, insurance, and handling — is essential for correct pricing and margin management.

Documentation Management

Bills of lading, customs declarations, certificates of origin — import/export documentation is complex, critical, and easy to lose track of without a dedicated document management system.

Inventory Forecasting

With long lead times, running out of stock before the next shipment arrives is costly. Demand-driven forecasting helps you order the right quantities well in advance.

Recommended Solutions

Systems that bring clarity to global supply chain management.

01

Inventory Management

End-to-end stock tracking from purchase order to sale — with on-water, in-warehouse, and committed stock visibility in real time.

02

Supplier Management

Supplier profiles, purchase order management, lead time tracking, and performance reporting — all in one centralised system.

03

Landed Cost Reporting

Automatically calculate and allocate landed costs to individual products — ensuring your pricing and margins are always based on true cost.

04

Custom Workflows

Document management, customs checklists, and shipment milestone tracking — built around your specific import and export processes.

05

ABI Business Intelligence

Profitability by product and supplier, demand forecasting, and supply chain performance dashboards — the visibility to make smarter sourcing decisions.

Business Outcomes

What changes when technology works for you.

Real-time

Visibility of on-water, in-transit, and in-warehouse stock positions

100%

Accurate landed cost allocation — true margin on every product line

35%

Reduction in time spent on purchase order and supplier communication

Zero

Stockouts from poor forecasting — demand-driven replenishment planning

Centralised

Document management across all shipments, suppliers, and customs agents

28%

Improvement in supplier on-time delivery with performance tracking

Why Surpass

We've been solving Australian business challenges since 1998.

Most technology companies sell you software. Surpass partners with your business to understand your challenges, design the right solution, and support you long after go-live. That's why our clients stay with us for an average of 9+ years.

26+

Years experience in Australian business technology

Local

Australian-based support team — real people, real help

In-house

Development team for custom solutions unique to your business

Custom

Solutions tailored to your operation — not off-the-shelf

Affordable

Enterprise-grade technology priced for Australian businesses

Long-term

Partnership mindset — we grow with you over time

Future Ready

Beyond traditional systems — meet the ABI platform.

As your business grows, Surpass's AI Business Intelligence platform evolves with you — transforming raw data into decisions that drive real outcomes.

AI-Powered Reporting

Natural language dashboards that answer business questions instantly — no spreadsheets, no waiting for reports.

AI Inventory Intelligence

Predictive stock management that anticipates demand before you run short or over-order.

Business Insights

Automated anomaly detection alerts you to margin erosion, stock issues, and performance opportunities in real time.

Workflow Automation

Eliminate manual processes entirely. Orders, reorders, supplier communications, and staff tasks — automated end to end.

Ready To Get Started?

Let's solve your business challenges together.

Tell us about your business and we'll recommend the right solution — no obligation, no pressure.

Or call us: 1300 228 876