Sell More Flooring.
Manage Less Paperwork.
Flooring is a high-consideration, project-based sale. The right technology handles quotes, inventory, installers, and customer follow-up — so your team can focus on selling, not administration.
Challenges We Solve
The operational challenges unique to flooring retail.
Quote Management
Flooring quotes involve measurements, materials, wastage calculations, and installation costs. Manual quoting is slow, inconsistent, and difficult to track through to sale conversion.
Large & Complex Inventory
Managing rolls, boxes, and cut stock across dozens of product lines, colours, and grades requires dedicated inventory management — spreadsheets simply don't scale.
Warehouse Tracking
Knowing exactly what stock is in the warehouse, what's reserved for a job, and what needs to be ordered requires real-time visibility that most flooring businesses lack.
Installer Coordination
Coordinating installers, job schedules, and material deliveries manually creates miscommunication, delays, and frustrated customers. Integrated job management solves this.
Project Management
From measure-up to installation to sign-off — flooring projects involve multiple stages and stakeholders. Without a system, things fall through the cracks.
Customer Follow-Up
Post-quote follow-up is where most flooring sales are won or lost. Automated reminders and CRM tools ensure no opportunity is forgotten.
Recommended Solutions
An integrated system built for the flooring sales process.
Point of Sale
Handle showroom transactions, deposits, and final payments with integrated payment processing and customer records.
Inventory Management
Track every product by roll, box, and cut length. Reserve stock for jobs and manage warehouse locations in real time.
Quotation System
Professional, accurate quotes with wastage calculations, installation costs, and product specifications — generated in minutes, not hours.
Customer Management
Full customer history, project notes, follow-up reminders, and communication tracking — every interaction recorded in one place.
Website & Lead Generation
A professional website with inquiry forms, product showcases, and quote request capability — generating leads while your showroom is closed.
ABI Reporting
Quote conversion rates, product margin analysis, installer performance, and revenue forecasting — the data that drives a more profitable flooring business.
Business Outcomes
What changes when technology works for you.
50%
Faster quote generation with templated measurement and calculation tools
30%
Improvement in quote-to-sale conversion with automated follow-up
Zero
Reserved stock errors — every job's materials tracked from quote to install
25%
Reduction in job delays with integrated installer scheduling
Real-time
Warehouse visibility — know what's in stock without walking the floor
40%
Reduction in administrative time per project across the team
Why Surpass
We've been solving Australian business challenges since 1998.
Most technology companies sell you software. Surpass partners with your business to understand your challenges, design the right solution, and support you long after go-live. That's why our clients stay with us for an average of 9+ years.
26+
Years experience in Australian business technology
Local
Australian-based support team — real people, real help
In-house
Development team for custom solutions unique to your business
Custom
Solutions tailored to your operation — not off-the-shelf
Affordable
Enterprise-grade technology priced for Australian businesses
Long-term
Partnership mindset — we grow with you over time
Future Ready
Beyond traditional systems — meet the ABI platform.
As your business grows, Surpass's AI Business Intelligence platform evolves with you — transforming raw data into decisions that drive real outcomes.
AI-Powered Reporting
Natural language dashboards that answer business questions instantly — no spreadsheets, no waiting for reports.
AI Inventory Intelligence
Predictive stock management that anticipates demand before you run short or over-order.
Business Insights
Automated anomaly detection alerts you to margin erosion, stock issues, and performance opportunities in real time.
Workflow Automation
Eliminate manual processes entirely. Orders, reorders, supplier communications, and staff tasks — automated end to end.
Ready To Get Started?
Let's solve your business challenges together.
Tell us about your business and we'll recommend the right solution — no obligation, no pressure.