From Computer Provider to Business Provider

November 9, 2017 in Uncategorized

From computer provider to Business Provider

After a decade of hard work and effort, surpass have succesfully supported over a thousand businesses in both retail and hospitality industry.

Title: Point of Sales (POS) System provider in Australia | Surpass Business Solutions
Author: Joyce Wong
Subjects: Computer ; Cash Register
Nov 09, 2017

Description:
Surpass has been in business of selling Computers, Laptops, and Computer peripherals from the past 17 years. Since it was established in 1995, it became well recognised as one off best Computer Products seller to Individuals, Students, Small Businesses as well as Tertiary Institutions in Brisbane, Australia.In 2007, Surpass extended its range of products adding Point of Sale Solutions and CCTV Cameras. The addition was to provide service to Hospitality, Retail and payment processing industries. Before entering the POS and security business, we had just one mission in mind i.e. to provide a feature rich, easy to use, Robust but still cost efficient POS and CCTV solutions to our valuable customers. This mission statement has helped in our rapid growth of POS, Cash Register, Computers and Security Camera business. We have achieved the landmark of over 1300 installation in Brisbane, Australia.As a reputed and recognised leader in Hospitality and Retail Industry, we also provide hardware support and IT Infrastructure maintenance. With more than 15 years experience in IT, POS , Alarm Systems and CCTV Industry, our employees are well qualified and trained, with many years of experience. We constantly make innovative improvements in our software and hardware products, to provide best sales and after sales service to our corporate and retail clients.After so many years have came to pass, Surpass is still the pioneer of point of sales systems across Australia. As businesses are evolving, so are we. Introducing self ordering systems and digital marketing to our customers in the near future, Surpass is happy to grow as your business grows. Contact us at 1300228876 to find out more about us.

Publisher:J. Wong & Surpass Business Solutions

Open Cafe in Australia | Start-up cost

November 3, 2017 in Uncategorized

So how much does it really cost to run a cafe?

Apart from the initial investment you’ve spent on either buying the business or renting out a shopfront, what other costs are there?

Starting up your business in Australia is a big investment, and needs to be taken very seriously. Besides the existing competitions between surrounding cafes (more than a thousand in Brisbane alone) and budgeting for land space, there are many more factors which can alter the cost needed.

That being said, all costs are still depending on individual cafes (as all cafes are special and unique), but the basic expenses are still more or less the same. To have a better overview, below is a list of main expanses, broken down to stages. \

Stage 1: Planning and Licensing

We’ll first start by listing possibly needed licences, which could have already been provided to you if you purchased an existing business.

Business License
Employer Identification Number
Certificate of Occupancy
Food Service License
Sign Permit
Resale Permit
Building Health Permit
Employee Health Permit
Seller’s Permit

Leasing is another big expense (again, could’ve been included to your existing, purchased business). As lease varies greatly depending on the premise’s size and location, your expanse and the rental cost may be higher or lower than your initial budget. Typically, a coffee shop would need around 1000 square feet per 20 seated customers, and including other walking spaces, this would need around 1300 to 1700 square feet in total. With that in mind, calculate the amount of people passing by the location each day, and you should have a rough idea of how big your premise will need to be.

Refurnishing and repairing should be the first thing you do with your premise, regardless if you are an existing business or new start-up cafe. this is crucial as the image of your cafe will leave a strong impression for your customers, and can be a big factor determining whether or not they want to re-visit your shop. The functionality of your cafe building can also allow greater efficiency, or limit your productivity if it is left unattended.

Creating a menu is more than just “food listing.” It is to create a unique identity for your cafe, allowing you to stand out amongst all other cafes in Australia. You need to be creative, revolutionary, and eye catching. The items on your menu will also decide the kind of kitchen you need, food station, fridge, storage, etc. So prioritise this.

Bear in mind that the kind of food you’ve chosen and its price will directly affect your cost as well, so keep tab on that!

Stage 2: Equipment and POS system

A POS system (point of sales system) is another big component of your cafe. This method of accepting payment needs to be fast, efficient, and reliable. Especially during peak hours, your cash flow should never be interrupted by faulty machine, server errors, or connection issues. An inventory integrated POS system will allow you to keep track of your products in the future; planning ahead is a big part of this long run. The ability to connect with your customers is also essential, as they are your source of income. So POS system with CRM (customer relation management) system embedded are ideal for expending cafes.

There are many more equipment that you will need, and that will depend on the type of menus you have. Espresso machines, coffee grinders, and tamps are a must; freezers and ovens, or microwaves will depend on the menu you’ve built. Coffee beans can vary from $30/kg to $70/kg, so again, decide on the type of menu you want to serve, and the profit you need to earn in order to maintain your business.

Stage 3: Supplies

Now that you have a location and storage, you can look at potential suppliers to fill up your pantry. Apart from the cost for food, the delivery and process fee of those will also be an additional cost. Keeping the food in freezers will increase the electric bill, and so on. Time of delivery, frequency, and amount will be a handful to keep track of, so your POS’s inventory function will definitely come in handy.

Stage 4: Security and Staffing

Once you have all your items sorted out, you need to secure them. Training staffs to handle goods and monitoring their progress is important. Investing in security cameras and alarm monitors can reduce loss of profit in future, so the type of CCTV provided to you needs to be carefully calculated and requires strategic placements.

The total cost will round up to approximately 200k to 500k, so plan, plan, and plan again for your business!

Business Growth Stratergies

November 1, 2017 in Uncategorized

Initiating a business start up can be a thrilling and daunting task.

Taking the primitive step demands devotion, time, and liability in order to remodel your entrepreneurial “delusion” into authentic, solid reality.

Once your business is settled and well-established, once you successfully moved out from the primal steps, you as the owner must be inclined for growth (and of course, success)!

This can be archived by focusing on five elemental principles:

1. Plan

Business growths simply doesn’t take place over-night. For it to happen, you must be well planned and well prepared. Apart from the “Get bigger, sell more,” mindset, growth, requires more careful deliberations. Areas such as transactions, partnering with others, locations, marketing, technologies, etc., are all to be planned and thought out. Planning is all about estimating the interactions of changes in the near future, and how they can cause impacts to one another. Planning is also about costs and inflation, and the effect they can have on each other – in both negative, and positive ways.

It is crucial to bear in mind that planning is not only for large corporations, but for all startups who aspires to become large.

2. People

“Customers” can be everyone, if you know them as “people.” As the greatest assets that any industry can have, people not only brings income, but also are able to become influences for your business. They are capable of introducing your service to more, and are able to leave positive remarks regarding your business. Employees are also people that can greatly secure your business: trustworthy and dedicated workers are hard to come by, and are to be cherished dearly.

However, employees often requires “maintenance” such as training and coaching. Many good employees are capable of much greater things when they are being trained for the specific positions, or at what they are good at. As your company continue to expand, so does the need of your product, service, marketing, technology, security, accounting, and so on. It is crucial to use the assets you have to out grow your weakness, and greater strengthening your strong points. Never forget that your employees will become the foundation of your business growth.

3. Priortization

There are certain tasks, goals, and strategies that are to be prioritised in order to ensure stable growth. Reviewing sales reports, inventory patterns, and employee performances are some important approaches in order to ensure that your approach to the market is working, that your goals and targets are being archived. These also reminds you of things that are to be changed.

Your decision today will affect your business’ growth tomorrow, and your time is limited. Prioritise on what will bring you profit and growth, and do not waste time in sorting out some small, low efficient tasks.

4. Processes and procedures

Your business adapts your style of processing and agenda. A successful business growth will focus on agendas and practices which brings forth improvements to their services and products. When the struggle in marketplace becomes higher, your business must adapt, but not settle. Evolve and improve your approaches and actions, develop new procedures to stay updated with current demands. Social media, websites, digital marketing – invest in things that will bring improvement to you in the long run.

Time is essential, and it is often better to spend money to generate efficiency, rather than wasting time and effort doing counterproductive (or simply time wasting) tasks.

5. Partnering

Picking your business partner is a crucial part of business growth, as they can determine your course of actions. With partners that can provide your need, such as technological needs, supplies, services, and security systems, these are the kind of partners that can save you cost, time, and effort. Finding a trustworthy and creditable partner, such as Surpass Business Solutions, can prevent loss in profit due to extra charges by large corporations.

Providing POS systems, security systems, and digital marketing, Surpass Business Solutions is your one stop business solutions service centre. Contact us today for more information.

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